Shipping Policy

It's important to start by clarifying to customers that your order processing times are separate from the shipping times they see at checkout. 

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.

Domestic Shipping Rates

We offer flat-rate shipping Australia-wide:

Standard Shipping: $15.00

Express Shipping: $20.00

Orders over $250.00: FREE standard shipping

Local Delivery/Pick-up

We do not offer local delivery or pick-up.

International Shipping

We do not offer international shipping. We only ship our products within Australia.

Estimated Shipping Times

You can check your estimated shipping time here: https://auspost.com.au/service-updates/domestic-delivery-times

Be and Body is located in Victoria. We ship all our orders from Victoria to any address within Australia. Once you have clicked the link above, select the state you are sending your order to and look under the section ‘From Victoria’ to find your estimated shipping time. Please note, that during peak times or during interruptions for thier service, Australia Post may take longer to process your order.

Shipping FAQs

How do I check the status of my order?

We send all our orders via Australia Post. Once your order has been shipped, you will receive an email or text notification from Australia Post which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available to you.

You can use https://auspost.com.au/mypost/track/ to check your order’s status by entering the tracking number you are provided by Australia Post.

If you haven’t received your order within the estimated delivery times provided above, please contact us at hello@beandbody.com.au with your order details, and we will look into it for you.

Do you shipping to P.O. boxes?

Yes! We ship to PO Boxes via Australia Post.